Frequently Asked Questions
Please read our FAQ before sending us a message.
Not all international orders are awarded a tracking number. Our sincere apologies for this. However, you can refer to our charts for the estimated shipping time for the package to get to your location. Normally, it takes between 15-20 working days.
When sending or receiving money online, PayPal is the easier and safer way. You will be linked to the PayPal site where you can make payments if you opt to use PayPal for the payments.
You can use PayPal to buy items via Credit Card (Discover, MasterCard, American Express, and Visa), E-check (like using your normal Bank Account) or Debit Card.
|Location||*Estimated Shipping Time|
|United States||15-20 Business days|
|Canada, Europe||15-20 Business days|
|Australia, New Zealand||15-20 Business days|
|Mexico, Central America, South America||15-20 Business days|
|Asia and Middle East||15-20 Business days|
*This doesn’t include our 2-5 day processing time.
Currently, we are able to ship to more than 185 countries. There are some areas that we have not yet been able to ship to. In the event that you live in any of these areas, we will get in touch and advice.
We take caution to make sure that all items are packaged securely. If the order comprises of more than one package, it is possible that will arrive in separate packaging since they may have been dispatched from different warehouses.
Send us an email
Have any questions or need to get more information about a product? Either way, you’re in the right spot. Email email@example.com and we will get back to your in 24 hours. Please add your order number,